Shipping And Handling Charges

 

Free Delivery On Orders Over $125 $99!
We're pleased to offer reduced free surface shipping on all orders over $99.00 to any destination in the contiguous US!


US Destinations

We offer flat rate shiping on most of our products. For others, our shipping charges are the published FedEx charges based upon the weight and destination; we do not add anything to those charges and shipping is not a profit center for us. Free shipping is available for orders over $99, but restricted to 20% of the order total to guard against heavy, bulky or remote shipments.

Shipping larger orders is far more cost effective than smaller ones, so we suggest that you place fewer, larger orders (i.e., stock up on items, combine orders with friends, etc.) and whenever possible, take advantage of our free shipping option!

When you check out, you are asked to supply information regarding the shipping destination. You must supply a valid and complete address. This information is used to compute the shipping charges for, and these charges are shown in the final order computation. Shipping is accomplished using FedEx or the USPS, at our discretion.


International Destinations

We regret that we do not ship internationally.


Restrictions

In the case of a shipment qualifying for free shipment, actual shipping and insurance costs must be less than 20% of the order's product subtotal.

Also, please note that expedited shipping charges are never refundable, even when you believe that you ordered the upgrade in error. This policy reflects the fact that this is a service that we purchase on your behalf, and once your shipment has been released to the carrier, we cannot cancel it or obtain a refund. If you ordered an upgrade in error, you must contact us by phone immediately and prior to shipment.

We reserve the right to expedite processing in lieu of expedited shipping, provided that order delivery is accomplished within the quoted time frame.

We wish we could guarantee delivery dates, but we cannot due to too many variables beyond our control. Rest assured that the vast majority of our shipments arrive within the quoted time frame. For the purpose of computing delivery times, orders placed by Noon on a business day will be considered received on that day, otherwise it will be considered received on the next business day.

Also, please read our shipping policies.

 

Sales Tax

Sales tax applies only if the order is placed by an Illinois resident or if the address in the "Ship To" section is in the state of Illinois. In these cases, the sales tax rate of 7.25% applies and is automatically computed against the "Subtotal" amount by the shopping cart software.

All other orders are exempt from sales tax.

 

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