We typically maintain an inventory of all of our standard selections. In stock merchandise will ship within one to two business days (Monday through Friday, excluding holidays) of receiving your order. Frequently, orders are shipped the very same day if received by noon Central time. Allow additional time for special orders.

All prices shown are exclusive of shipping and handling charges and possibly sales tax (only applicable to Illinois shipments) which will be added to your final bill.

Special Note For Residential Customers

We recommend that wherever possible you request your shipment be directed to a business address. Here's why:

• It's faster -- deliveries to business addresses are typically done before residential deliveries.
• It preserves the quality of what you ordered -- since business deliveries are a little faster and are typically delivered directly into an office, exposure to temperature extremes (see below) and inclement weather is reduced.
• It's more secure -- since business deliveries are typically delivered into the care of an inside person who signs for it, the possibility of pilferage is virtually eliminated.

Please consider directing your order to your/your spouse's/a friend's business address. Our order forms allow you to specify virtually any destination name and address. Just be sure to specify the person's name and mark it "c/o Company Name" on address line 1.

Rest assured that should you still choose delivery to a residential address, your shipment is sent insured and in a trackable manner.

Weather Advisory

While we try our best to protect your shipment from weather extremes we cannot guarantee quality upon arrival at its destination. Severe heat or cold may jeopardize the stability of food products, for example chocolate products, and therefore expedited delivery service is recommended in such cases.

Address Problems, Missed/Refused Deliveries, Other Delivery Problems

We your order to the address that you give us. It is the customers responsibility to specify both correct and complete information that includes apartment number, suite number, unit number, etc. as appropriate. Should the address be incomplete or incorrect, your shipment will be delayed and you will be responsible for all shipping charges. The determination of the delivery driver as to the deliverability of a package shall be final.

It is also the customer's responsibility to make himself available to receive a shipment. Failure to do so will cause a delay in the shipment and you will be resonsible for all shipping charges if returned to us.

US Destinations

Most of our shipments are done using UPS, with some shipments routed via the US Postal Service. We reserve the right to ship via the carrier of our choice. Typically, delivery is within 3-5 business days of placing your order, depending upon the destination location. Please note that you must supply a valid street address. We will not ship to a P O Box.

Destinations in Alaska, Hawaii, and US Territories can take longer and carry an extra charge.

Although we can provide quicker service with expedited delivery service, the shipping charges will be considerably higher. You are permitted to choose expedited delivery service on the final checkout order form.

Please refer to shipping and handling charges for details.

APO, FPO Addresses

We ship to APO and FPO destinations. Shipping is typically accomplished using USPS Priority Mail or Airmail service. Shipping and handling charges are discussed in the shipping and handling charges section. Shipping and handling charges never include local customs duties, fees, or taxes, which are the responsibility of the recipient.

Other International Destinations

We're sorry, but we do not ship to other international destinations.