Our Guarantee To You

We are very proud of the high quality of both our products and customer service.

Occasionally, dissatisfaction may occur due to circumstances beyond our control. We will always attempt to resolve any such dissatisfaction promptly, courteously, and to the customer's satisfaction.

Should damage occur to the merchandise in shipment, promptly notify our customer service department for further instructions. Notification of damage must be done within three business days of receipt by the customer.

On occasion, a particular item of your choice may be out of stock. When this occurs, the available products will be shipped immediately. We will notify you by EMail of products not in stock and if they have been back ordered for you. Due to widely varying availability considerations, it is not possible to automatically back order items for you. If we were unable to back order the item(s), please check back on our site for availability.

In addition, we endeavor to maintain the confidentiality of your credit card information as well as your EMail address. We never divulge that information to others, nor do we use it for purposes other than those originally intended.

We always endeavor to make your shopping experiences at all of our web sites to be pleasant!

PS: You may also want to review our returns policy, Safe Shopping Guarantee as well as our Security And Privacy Information page.